Why Tenants need to have Apartment Insurance With the unprecedented number of fires that have destroyed rental units in Ottawa in the past year, it is worth taking a moment to reflect on the need for tenants to have apartment insurance. Between...

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Talk We believe everyone deserves to have a say in the decisions that affect their lives, and as key players, tenants must lead the transformation in developing policy and solutions. We envision rental communities...

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Act As a tenant of Ottawa, you can be active participant in the community as a tenant. You can do this by attending the conference which will help you become familiar with the tools and information that...

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Know As a tenant of Ottawa, you are entitled to know what it legal means to be a tenant, what your rights are, and what possible violations of those rights could be. The goal of the Ottawa Tenants Conference...

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Top 10 Tenant Facts in Ottawa According to the latest Census data, tenants comprise 40% of Ottawa households. Tenants pay 1.7% more in property taxes through their rents than homeowners of comparable units, even though tenants...

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Resources for Tenants

  • Ottawa Tenants Conference Blog The blogspot contains media stories, reports and recommendations from previous Tenants Conferences. It also provides an opportunity for tenants to connect with each other and share common concerns and information.
  • Community Legal Education Ontario CLEO is a community legal clinic, founded in 1974, that specializes in public legal education. Most of CLEO’s publications are written for people with low incomes, and other disadvantaged groups, including immigrants and refugees, seniors, women and injured workers.  Community legal clinics, agencies and organizations also use CLEO’s publications to help clients with legal problems.  By describing the law as simply and clearly as possible, these materials help people understand and exercise their legal rights.
  • Alliance to End Homelessness The Alliance to End Homelessness is a non- partisan coalition taking action to end homelessness through advocacy, community partnerships and research.
  • Housing Help Housing Help is a one stop housing information and assistance agency. It provides a wide range of information around landlord and tenant matters and housing resources.
  • Landlord and Tenant Board
  • Centre for Equality Rights in Accommodation The Centre for Equality Rights in Accommodation (CERA) is the only organization in Canada dedicated to ending discrimination in housing and promoting human rights in housing. CERA carries out this work through public education, research, law reform, human rights casework, test case litigation and using international human rights law and mechanisms.
  • City of Ottawa: Housing The Housing Branch provides a continuum of housing and housing support services to sustain and enhance social housing, promote options for increasing the supply of affordable housing, ensure the delivery of emergency and supportive housing services, and manage the development and implementation of a community action plan to prevent and end homelessness.
  • City of Ottawa: Tenant Resources The City inspects buildings and/or properties when there is a complaint concerning the interior or exterior condition, and particularly the safety of residents. Property Standards Inspections ensure and enforce compliance with City by-laws regulating property maintenance and occupancy standards.
  • City of Ottawa: Landlord and Tenant notices Under the Residential Tenancies Act, rents are automatically reduced if the municipal property taxes paid by the landlord for the residential complex have decreased by 2.5 % or more from the previous year’s taxes. Although the rent reductions apply to all residential complexes in these cases, the municipality is required to notify only those landlords and tenants of residential complexes with seven or more units.
  • Landlord and Tenant Board In general, the role of the Landlord and Tenant Board is to: resolve disputes between landlords and tenants through either mediation or adjudication, regulate rent increases in most residential rental units, and educate landlords and tenants about their rights and responsibilities under the Residential Tenancies Act.
  • Ottawa Neighbourhood Study The Ottawa Neighbourhood Study analyzes neighbourhoods and communities in which we live and the issues that affect both the health and the gap in health between rich and poor.   The goal is to better understand the physical and social pathways through which neighbourhoods in Ottawa affect health.

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